The Palace, A Luxury Collection Hotel, Madrid

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The Palace, A Luxury Collection Hotel, Madrid
$$$$

Overview

Featuring a bureau de change and a cash machine, the 5-star Westin Palace, Madrid hotel lies in Centro with modern amenities and rooms, ideal for business travelers and families alike, a 7-minute walk from Paseo del Prado. Overlooking the city, this welcoming hotel features a treatment room and sauna facilities onsite and offers a privileged location near an underground station.

Location

The property is not too far from Prado National Museum and in the heart of Madrid. Puerta del Sol is only 10 minutes' stroll away, while Neptune Fountain is nearly 5 minutes on foot from the Westin Palace, Madrid. This welcoming accommodation allows you to enjoy such natural sights as Estanque de la Noria nearly a 25-minute walk away. The Westin Palace, Madrid hotel lies just a short stroll from Palacio de Cristal Glasshouse.

The nearest underground station is a 10-minute walk away.

Rooms

There are 470 rooms with an adjoining terrace and a place for dining. Some of them offer Wi-Fi and a flat-screen TV, along with a coffeemaker and a mini-bar. Tea and coffee making facilities, and glassware are also provided. Bathrooms include a sauna, along with comforts such as hair dryers and bathrobes.

Eat & Drink

Breakfast is served in the restaurant. The onsite music bar features a selection of delicious cocktails. Offering European dishes, Museo del Jamon lies a 12-minute walk away.

Leisure & Business

The luxury Westin Palace, also includes a fitness suite, a fitness centre and spa therapy. A comfortable stay at the accommodation awaits you with a wellness area featuring body scrub, pedicure, and manicure. Business travellers will appreciate such conveniences as a photocopier and a desk, along with access to meeting rooms and a business centre.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site at EUR 40 per day.
Wireless internet is available in the hotel rooms for additional charge.
Other information
Breakfast
You can start your day with a full breakfast, which costs EUR 45 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
Spanish
Building
Number of floors:6
Number of rooms:287
Price calendar
Check availability and prices for your dates now!

Rooms and availability

King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Grand King Room
  • Max:
    3 persons
  • Bed options:
    1 King-size bed1 Double bed1 Double bed
  • City view
  • Bathtub
  • Balcony
Grand Premium King Room
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • Shower
  • Private bathroom
Show 5 more room typesLess

Facilities

Main facilities

Paid Wi-Fi

Parking

EUR 40 per day

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Sports & Fitness

  • Fitness centre

Services

  • Paid shuttle service
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Massage

Room view

  • City view
  • Courtyard view
  • Street view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Direct dial telephone
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about The Palace, A Luxury Collection Hotel, Madrid

💵 Lowest room price 780 NZ$
📏 Distance to centre 500 m
🗺️ Location rating 9.8
✈️ Distance to airport 24.5 km
🧳 Nearest airport Adolfo Suarez Madrid-Barajas, MAD

Location
street view

Address
The address has been copied.
Plaza De Las Cortes, 7, Madrid, Spain, 28014
Map view
Explore hotel location on the panorama
street view
Plaza De Las Cortes, 7, Madrid, Spain, 28014
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Museum
Prado National Museum
420 m
Museum
Museo Nacional Thyssen-Bornemisza
100 m
Museum
Plaza de Cibeles
590 m
Garden
Royal Botanical Garden of Madrid
560 m
Calle Alcala 42
Circulo de Bellas Artes
490 m
Paseo del Prado Paseo Del Prado
Paseo del Prado
510 m
Park
Neptune Fountain
130 m
Plazuela de Anton Martin
Monumento a los Abogados de Atocha
460 m
Restaurant
Green Tea Sushi & Cocktail
10 m
Restaurant
La Rotonda
70 m
Restaurant
Vips
100 m
Restaurant
1912 Museo Bar Palace
70 m
Restaurant
Estado Puro
140 m
Restaurant
East 47
210 m
Restaurant
Kirei Las Cortes
220 m
Restaurant
La Cocina de Neptuno
150 m
Restaurant
El Barril de las Letras
330 m

Reviews of The Palace, A Luxury Collection Hotel, Madrid

8.9 /10
Great
512 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.

What guests liked

powered by AI, based on real reviews

Renovated rooms, excellent dining under a stained-glass dome, near Prado and Reina Sofia museums.

Read more+

Top rated Dining

Guests rate the Dining 9/10

Categories:

Rooms and cleanliness7
Here's what guests said:
“Newly renovated rooms, spacious, with classic decor and quality bathrooms, minor cleanliness issues noted.”
Location9
Here's what guests said:
“Prime location near Museo del Prado and Reina Sofia, easily accessible to cultural sites.”
Dining9
Here's what guests said:
“Really good breakfast buffet featuring various freshly baked pastries and local specialties, fine ambiance.”
Price and service8
Here's what guests said:
“Staff provide engaging service; breakfast priced at €10, reception handles requests efficiently.”
Our guests’ reviewsWrite a Review
  • D
    Dan
    United States
    left 1 review
    Wrote a review on 17 Jul
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service10.0
    Dining9.0
    10
    newly renovated room
    crowded gym

    The perfect location for our trip, we found ourselves

    Conveniently situated near the Prado and Reina Sofia museums. Our newly renovated room was bright and classic, but the gym was a little crowded at peak hours .

    Deluxe Guest Room 1 King Bed
  • M
    Michael
    United States
    Wrote a review on 16 Jul
    Very good
    7.0

    We had a delightful stay at another visit.

    The room was kept clean and available with plush Beds and even smaller windows, for example. Also, location was marvellous, just 5 minutes walk from Museo Nacional Thyssen-Bornemisza:)))

  • C
    Christopher
    United Kingdom
    Wrote a review on 15 Jul
    Perfect
    9.0

    Great view, marvellous breakfast options with many healthy options and the item offered, as example. Great and beautiful location close to most attractions and shopping area.

  • M
    Mike
    United States
    left 2 reviews
    Wrote a review on 01 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service8.0
    Dining8.0
    9.0
    comfortable room
    relaxing jacuzzi
    amazing spa treatments
    trash handling issue

    What a fantastic spot! The newly renovated room was super comfy, and I absolutely loved the relaxing jacuzzi and the amazing spa treatments on offer. Just a small note, the trash in the bathroom wasn't handled quite right during my stay, but it didn't ruin the experience at all! 😊

    Premium King Room With City View
  • M
    Malcolm
    United Kingdom
    Wrote a review on 30 Jun
    Perfect
    9.2

    The stay here was unforgettable for 3 nights. Had breakfast in the dining room. The staff were exceptionally attentive, patient, would love to stay here again. The location was particularly good, you can visit Museo Nacional Thyssen-Bornemisza by walking...

  • Wrote a review on 30 Jun
    Great
    8.8

    I liked the friendly staff at the reception,the comfort of the hotel room and the great breakfast buffe.

    The hotel is situated downtown where a lot of reconstructions take place.It is therefore noisy and the access is difficult. But it is not the hotelś fault:(

  • F
    Francis
    United States
    left 2 reviews
    Wrote a review on 21 Jun
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service10.0
    Dining8.0
    9.0
    accommodating staff

    Staff were accommodating during check-in.

    Premium Queen Room City View
  • Wrote a review on 20 Jun
    Great
    8.2

    That hotel of best points are location and famous name.

    That hotel's staff is very negligent attitude, and their misstake doesn't admit.

  • Wrote a review on 18 Jun
    Perfect
    9.2

    The room was very comfortable and the breakfast was very enjoyable with lots of variety. It was very centrally situated within easy reach of museums and railway station.

    It was disappointing that there was no shower gel/bath foam in the bathrooms.There is usually a wide array of toiletries available in 5 star hotels.This was rather unusual.

  • S
    Sam
    United States
    left 1 review
    Wrote a review on 11 Jun
    Great
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service7.0
    Dining9.0
    8.0
    stunning dome
    great gym
    no kettle
    limited tea supplies

    The stunning stained glass dome in the dining area created a magical breakfast atmosphere, and the gym facilities were great, making it easy to maintain my workout routine during my trip.

    Premium King Room With City View
  • J
    Jim
    United States
    Wrote a review on 10 Jun
    Great
    8.0

    Absolutely stunning breakfast lots of meals.

    Very courteous staff and quick to respond. Marvellous and brilliant location right in the centre of attraction. Also - just next door to top 3 art museums in Madrid and all the major sites and Madrid.

  • C
    Charles
    United States
    left 7 reviews
    Wrote a review on 10 Jun
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service10.0
    Dining8.0
    9.0
    fine atmosphere
    radiant dome
    spacious rooms
    inefficient air conditioning
    room temperature issues

    The Westin Palace, Madrid offered a fine, opulent atmosphere with its beautiful lobby and radiant stained-glass dome. The spacious rooms were comfortably decorated, made navigation easy for seniors like myself.

    Air conditioning could be more efficient for comfort.

    Premium Queen Room City View
  • Wrote a review on 10 Jun
    Perfect
    9.8

    The service was impeccable. Roll away & connecting room service was done immediately upon our arrival. And bags were brought to the room before we could get up the elevator. Loved that!

    Super expensive wifi!!! Please, after we pay so much for the room, can't you lower this?

  • Wrote a review on 09 Jun
    Great
    8.0

    Location is the good point of this hotel.

    We were disappointed by cold blooded staffs. Double bed room on smoking floor was assigned to us even though we requested twin bed room on non-smoking floor, which request was explicitly accepted by reception. After several complaints and long-time wait, we were taken to a right room, but with a glitch on mini bar ("never open door"). When we asked cleaning staffs on the corridor, they told us a couple of bottles of water are supposed to be placed in the room for compliments, which was not the case of our room. We complained again, and surprisingly a reception staff treated me like a homeless begging for a bottle of water. We were shocked and requested another staff for investigation, but in vain. No apologise at check-out, either.

  • A
    Adam
    United States
    left 1 review
    Wrote a review on 08 Jun
    Great
    Recommends the hotel
    Location7.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.0
    fantastic restaurant
    24-hour reception

    This hotel is nice, offers 24-hour reception, a fantastic restaurant, and a fitness center. On my first stay, staff helped with currency recommendations, nice. I recommend trying the in-room breakfast! I'm coming back for a business trip.

    Deluxe Guest Room 1 King Bed

FAQ about The Palace, A Luxury Collection Hotel, Madrid

What interesting sites can I visit not far from The Westin Palace, Madrid hotel?
Guests of The Westin Palace, Madrid hotel can visit Neptune Fountain (at a 150-metre distance from the accommodation), or Prado National Museum placed 6 minutes' walk away.
Which airport is the closest to the welcoming The Westin Palace, Madrid hotel?
The closest airport to the welcoming The Westin Palace, Madrid hotel is Adolfo Suarez Madrid-Barajas airport (25 km) and it is reachable with a 35-minute drive.
Does the hotel provide an airport shuttle?
Shuttle is one of the services offered by the hotel. Please inform the hotel staff about your estimated arrival time.
Is there a parking at The Westin Palace, Madrid hotel?
Yes, The Westin Palace, Madrid hotel offers a private parking garage on site.
What are our dining options during the stay at the The Westin Palace, Madrid?
Guests of the The Westin Palace, Madrid can dine just outside the property in a highly rated-9/10 according to reviews-bar Museo del Jamon offering European cuisine.
Can I have breakfast at the hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What time is check-in and check-out at the welcoming The Westin Palace, Madrid?
Guests of the welcoming The Westin Palace, Madrid can check in from 15:00 to 23:59 and check out from 12:00.
How much does a room at the The Westin Palace, Madrid cost?
The price for a room in the The Westin Palace, Madrid starts at $314.
What payment methods are available in the welcoming The Westin Palace, Madrid?
At the welcoming The Westin Palace, Madrid, guests can pay using Mastercard, Visa, and American Express as well as other payment methods.
What are the room types offered by the hotel?
Suite, Twin Room, and King Suite are among the room types available at the hotel.
Which amenities are included in the rooms at the welcoming The Westin Palace, Madrid?
All rooms of the welcoming The Westin Palace, Madrid feature a mini fridge bar and coffee/tea making facilities as well as a personal safe, some of them boast private bathrooms along with a hair dryer and bathrobes.
Is the welcoming The Westin Palace, Madrid accessible to people with disabilities?
Yes, wheelchair access and rooms with accessible facilities are provided at the welcoming The Westin Palace, Madrid for guests with special needs.
Which facilities are available in the hotel?
The hotel is equipped with currency exchange and a cash machine as well as a safe deposit box and 24-hour security for safety purposes.
What are the spa options at the welcoming The Westin Palace, Madrid?
At a wellness area featured at the welcoming The Westin Palace, Madrid guests can receive such spa procedures as body scrub, pedicure, and manicure. Additionally, a treatment room and sauna facilities are offered on-site.

Best-Rated Westin Hotels around Madrid

The Westin brand emanates luxurious hospitality that prioritizes guest satisfaction by going above and beyond to enhance their overall wellbeing. As a guest, you can expect to indulge in wholesome heavenly spa treatments, savour delicious cuisine and rejuvenate your body and mind through yoga programs. The brand's mission is to motivate its guests to feel their best, and Westin continues to excel at this commitment to this day.

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Rooms and Guests2 Guests, 1 room